Returns or Exchanges by Mail in Two Simple Steps

All items must be in the original manufacturer's packaging and tags still attached.

1. Complete a Return and Exchange Form:

Download and print the return and exchange form or use the one included on the packing slip sent with your order and include it in your return package.

2. Print a Prepaid Return Label:

Please note: When using our prepaid return label, $7.00 will be deducted from your refund on the item(s) that you returned. This prepaid label cannot be used for oversized packages such as wheels, bikes, travel cases, trainers, work stands, component packages and such. Oversized packages are not insured for loss or damage through this prepaid label, also an additional charge will be incurred if used for any oversized packages. Please call us at 800-688-8600 or email us at for information on returning any oversized item(s).

If you choose not to use the prepaid label, you will be responsible for all shipping costs that you may incur. Also note that all refused packages will be charged the $7.00 return label fee. Please ship your return to:

Colorado Cyclist Returns
3970 E. Bijou
Colorado Springs, CO 80909

Colorado Cyclist Merchandise Exchange

For the fastest service, call us at 800-688-8600, option 1 to request an exchange or simply place a new order online or by phone. We'll ship your new item right away. We do need to charge you the purchase price, but once we receive your return, we'll credit you for the cost of the original item.